Feedback Module - User Documentation

About Feedback Module

Basically Feedback module provides a mechanism for users to communicate with system Supporters/Admins with system-related (non-patient-specific) messages. In this new version of Feedback module provides a really cool feature which will automatically Capture the Screenshot and allow user to edit it (highlight/blackout) within Web Browser itself. So this will reduce the time taken to process Screenshots manually. And the users will able to submit their problem/feedback directly to the most responsible person rather than same Admin. Multiple OpenMRS users can be mapped into a single Feedback Ticket by Admin, So faster problem solving can be happen. User-to-User communication is a great way to interact with other users regarding a Feedback Ticket in this new version of Feedback Module.

Requirements

OpenMRS 1.6 or higher
No special dependency module required.

Browser Compatibility

Google Chrome 18 + (Recommended)
Firefox 3.5 +
Internet Explorer 9 +
Opera
Safari

Installation

To install the Feedback Module download the distribution .omod package from here at OpenMRS Module Repository and upload it into your OpenMRS system.

Roles and Privileges

Administers need to apply "Add Feedback" privilege for particular user roles.

Usage and How-To

User Access

Admin Access

Additional usage instructions and explanation.

You can refer the step by step guides below or just watch this DEMO Video on Youtube to get started how's new Feedback mechanism works.
How to Submit a Feedback - Quick Guide
Feedback Module - Detailed Guide

Known Issues

OpenMRS header Image isnt getting captured when using other browsers than Google Chrome.
Rendered image HTML Button may be bit different than actual Button.

Report Issues

Any issues? Report us here : JIRA Project Home of Feedback Module

Release Notes

v2.2.0 – 2013-08-05

jQuery validation issues resolved.
Few minor bug fixes and UI tweaks.

v2.1.5 – 2013-07-29

Fixed FDBK-8 issue: Feedback dialog not hiding.
Few minor bug fixes.

v2.0 – 2012-09-19

User friendly, Wizard driven Feedback Form
Automated Screenshot Capture/Edit process within Web Browser.
User-to-User Communication within Feedback System. (Comment System)

v1.0 – 2011-08-22

First release of the General Feedback Mechanism Module

____________________

Developer Docs.

v2.0 Development

v1.0 Development

Source Code

Checkout the Source code from openmrs-module-feedback Repo at GitHub

____________________

About

This module was initially developed by Gaurav Paliwal and enhanced by Harsha Siriwardena for GSoC 2012, Project Leaded by Ben Wolfe