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When doing stock take, you may find an item stock with a negative quantity. This may have resulted from either a typo  or during a receipt operation  or if the item stock was physically received but not loaded into the system as a receipt.

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First, identify the cause of the negative stock so that you can decide how to resolve it;
  1. If it the negative stock was as a result of a typo during a receipt operation, do a stock adjustment to bring the item stock back to the actual number of stock item.
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    The above example shows Cannula G26 with a negative quantity of -3 but the actual quantity of Cannula G26 is 5 item stock. To resolve this issue, go to the stock take page, search for Cannula G26, on the Actual Quantity text box, enter the  the actual number of item stock quantity and click on Save Stock Take.

  2. If the negative stock is as a result of item stock not loaded into the system, do an inventory receipt operation, choose the date the item stock was received, select the destination of the item stock, input the item stock and quantity, choose the correct expiration date where applicable and create the operation.click Create Operation.
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Problem

How do you resolve a receipt not updated in the system?

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