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DRAFT


OpenMRS encourages organizations and consultants to grow their business by becoming service providers of technical, implementation, and maintenance support of OpenMRS products.  Implementers around the world consistently come to OpenMRS in search of expert help with their implementations.  We've created an OpenMRS Service Provider program to begin offering a list of resources that are available for these implementers to contact directly in order to find an appropriate fit to meet their needs.

What Is a Service Provider?

An OpenMRS Service Provider is an organization that has the commitment and capacity to perform software development, advising, training, and/or implementation work using and promoting products in the OpenMRS ecosystem.

What is not a Service Provider?

  • Individuals operating as direct contractors or consultants are not eligible for listing in the Service Provider program. Why is this? Because our goal with the SP program is to promote the growth of businesses in the ecosystem)
  • General IT or software development or HIS businesses not actively using or promoting OpenMRS development or implementation are not eligible for listing.  You must actively be engaging in OpenMRS specific projects in some manner.

Types of Service Providers

OpenMRS Experienced Service Providers 

Experienced service providers are those that have documented experience on projects in the area(s) you are listing yourself as providing service for.  Documented means: publicly available case study, white paper, presentation or slides, or a project website.  These are examples, but other similar publicly available documentation is acceptable.

NameServices OfferedRegion ServedDescriptionContact InformationDocumented Experience
LOGOService Provider Name

Development
Implementation
Training
Support
Advising

Country-specific
Region
Continent
Global
Briefly describe what you do around OpenMRS (~50 words)Name and email
Website

Link to white paper
Link to slides
Link to project website

OpenMRS Startup Service Providers

Startup service providers are those that do NOT yet have documented experience on projects in their services offered, but they are making a self-attested commitment to using and promoting OpenMRS products.

NameServices OfferedRegion ServedDescriptionContact Information
LOGO



FAQ

Can I add my organization as a service provider onto this page?

To join the Service Provider program, and list yourself on this page you must agree to:

  1. Listing your organization on this website with a narrative about services you provide that is aimed at OpenMRS products (not other services or products).
  2. Regularly participating in the community through sharing updates on activities and accomplishments via online channels, quarterly project management calls, or other means.
  3. Allowing OpenMRS to promote or advertise the partnership in any manner OpenMRS wants
  4. Documented commitment to using and promoting OpenMRS products (e.g. OpenMRS Service Provider badge on your website)
  5. Promoting the participation of your clients/implementations/users in the OpenMRS community where applicable
  6. Having contact information available, and being responsive to requests for information about services.

We reserve the right to remove any Service Provider from the program who is non-responsive, or who receives excessive complaints regarding service.

If these criteria are met, please post to this Talk category, edit this wiki page directly, or reach out to Darius Jazayeri and Jan Flowers.

What does it take to be an OpenMRS Experienced Service Provider?

You must have documented projects in the area(s) you are listing yourself as providing service for.  Documented means: publicly available case study, white paper, presentation or slides, or a project website.  These are examples, but other similar publicly available documentation is acceptable.

What does it take to be an OpenMRS Startup Service Provider?

It takes a (self-attested) commitment to using and promoting OpenMRS products.

Why become a listed Service Provider?

  • Advertising / promotion via OpenMRS name and branding
  • Listing on the Wiki and the Website as an official OpenMRS service provider
  • OpenMRS can use accomplishments in blog postings, case studies, annual reports, which helps promote the service providers brand
  • Access to use the OpenMRS SP participant logo on their website and marketing materials

Having trouble contacting a Service Provider?

Are you an implementer or funder who is having trouble accessing a Service Provider's contact that is listed on this wiki page? Post your questions on OpenMRS Talk on in the #implementing:service-providers category.

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