Wiki Spaces
Documentation
Projects
Resources
Get Help from Others
Q&A: [Ask OpenMRS]
Discussion: OpenMRS Talk »
Real-Time: IRC Chat
On this page:
Tier 1:
The most used and relevant services for the community. A large portion of the active community would consider 1h long outage during business time a bad experience, and would prevent them doing their work. These are the most critical systems that affect most of our community, most of the time.
Tier 2:
These services can be down quite possibly for a couple of hours before it actually blocks someone.
Tier 3:
Similar to Tier 2, but a smaller percentage of the community would be affected.
Tier 4:
Either affects a very small percentage of the community, or accessed/used much less frequently.
Our key systems are monitored 24x7 by the third-party service Pingdom. If you see a current outage, don't worry. The infrastructure team has already been alerted.
E-mail is managed by Google Apps. Check Requesting an OpenMRS email if you need one.
Communication is done by https://talk.openmrs.org
Raise a request in https://help.openmrs.org/